About the Role
The Foodservice Consultant at 4xi Global is a client-facing expert responsible for advising organizations on optimizing their dining operations, culinary programs, service delivery, and overall guest experience. This role blends deep industry expertise with analytical thinking and human-centered design to help clients improve quality, efficiency, financial performance, and customer satisfaction across workplaces, education, healthcare, senior living, and leisure environments. The consultant supports end-to-end engagements—from discovery and diagnostics through solution design and implementation—while contributing to 4xi’s thought leadership and growing the 4xi360 Resource Center.
Requirements
Education & Professional Background
Bachelor’s degree in Hospitality Management, Culinary Arts, Business, Foodservice Management, or related field.
Minimum 5–7 years of progressive experience in foodservice operations, hospitality leadership, culinary management, or consulting.
Experience in contract dining, corporate foodservice, higher education, healthcare, or high-volume operations preferred.
Culinary background or certification is a plus.
Skills & Qualifications
Strong operational knowledge across BOH and FOH foodservice environments.
Financial literacy with experience analyzing P&Ls, labor models, and operational KPIs.
Expertise in food safety, health codes, HACCP, and regulatory compliance.
Proficiency with technology used in foodservice operations (POS, production software, menu management tools).
Ability to interpret data and translate insights into actionable strategies.
Strong project management skills with ability to manage multiple engagements simultaneously.
Communication & Interpersonal Skills
Excellent written and verbal communication skills, including executive-level presentations.
Ability to build rapport quickly with culinary teams, operators, and client stakeholders.
Skilled facilitator, comfortable leading discussions, interviews, and workshops.
Strong service mindset with a focus on elevating guest and employee experience.
Personal Attributes
Analytical thinker with a practical, hands-on approach to problem-solving.
Detail-oriented, organized, and disciplined in execution.
Passionate about food, service quality, and continuous improvement.
Creative and curious—interested in trends, innovation, and future foodservice concepts.
Team-oriented with a collaborative mindset and strong professional presence.
Availability & Travel
Ability to travel for client site visits, assessments, and project engagements.
Flexible schedule based on client needs and project timelines.
About the Company
4xi Global is a boutique consulting firm built on a simple belief: when you put people at the center, everything works better: businesses grow, experiences improve, and organizations thrive. Founded by industry veterans who spent decades leading major global service and hospitality companies, 4xi was created to bring a fresh, human-focused approach to strategy, transformation, and growth. What started as a small, values-driven partnership has grown into a global collective working across workplaces, education, healthcare, senior living, leisure, and retail - all with one mission: to elevate the Human Experience (HX) in every place people live, learn, work, and play.
Today, 4xi helps organizations see their world with new eyes: understanding what clients think, listening to their brands, transforming spaces, modernizing operations, strengthening sustainability, and helping teams learn, grow, and win.
The 4xi story is still being written, but its theme remains constant: people first, always.